Coruisk House Privacy Statement
About this policy
Coruisk House is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:
- you use our website www.coruiskhouse.com.
- you make a booking on our website.
- you make enquiries on our website.
- someone is interested in working with us.
Definition of Personal Data
Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site.
By providing your personal data, you agree that we can use your personal data in accordance with this policy.
Ensure you understand this policy in its entirety and take your time to read it.
Who are we?
We use the information that we collect from you to improve our products and services and offer a better customer service to our clients. Your feed back is important to us and we highly appreciate your efforts in talking part in customer service improvement programs.
Coruisk House is a restaurant with rooms based in Elgol on the Strathaird peninsula of the Isle of Skye.
Our registered address is: Coruisk House, 26 Elgol, Skye IV49 9BL.
How do we collect information from you?
We collect information from you:
- when you make a booking for a room or the restaurant.
- when you visit the restaurant (preferences, allergies etc.).
- make an enquiry for a room or the restaurant.
- when you sign up to marketing emails.
What type of information is collected from you?
You will be asked to submit personal information about yourself when you make a booking. We will collect this information so we can fulfill your booking request and so you may stay and dine at our venue.
When you make a booking:
Coruisk House collects information such as:
- e-mail address (used for booking confirmation and feedback emails)
- home or work address
- billing information taken for deposits, or holding credit card information for
use in the case of no-shows,
- telephone number
- company name
- dietary requests
- marketing preferences (whether you opt-in or opt-out)
When you dine or stay at Coruisk House:
- marketing responses (where applicable)
- survey responses
- current and past restaurant reservation details
When you access our sites:
There is “Device Information” about your computer hardware and software that is automatically collected by Coruisk House. This information can include:
- device type (e.g. mobile, computer, laptop, tablet)
- operating system
- IP address
- browser type
- browser information (e.g., type, language, and history)
- domain names
- access times
- referring website addresses
- other data about your device to provide the services as otherwise described in this policy.
If you use our website, we may receive your generic location (such as city or neighbourhood).
You may submit your CV if you’re interested in working for us to firstname.lastname@example.org. This information may include:
- personal details
- employment details
- salary history
- other relevant details
We will use this information to assess your application. We may also keep it in our records for future reference. Please get in contact if you would no longer like us to hold your records at email@example.com.
How is your information used?
We may use third party service providers to assist us with the administration of the site or otherwise perform services on our behalf, including payment transaction processing and sending email. Such third parties may be supplied with or have access to your personal information solely to provide services to us or on our behalf.
Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests.
We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- Send you service emails (booking confirmation and post-dining feedback).
- Improve our products and services.
- Send marketing communications if you have opted in to receive them.
- We may use the information to customise the website according to your interests.
Who has access to your information?
We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.
We will only share your information with companies if necessary to deliver services on our behalf. For example service providers (e.g. Little Hotelier and Siteminder for the provision of online bookings), third-party payment processors, and other third parties to provide our Sites and fulfil your requests, and as otherwise consented to by you or as permitted by applicable law.
How and where do we store data?
Little Hotelier and Siteminder data is stored securely in data centres managed by Little Hotelier and Siteminder.
Expedia data is stored securely in data centres managed by Expedia.
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at firstname.lastname@example.org.
You have a right to request a copy of the personal information that Coruisk House holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: email@example.com
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.
Data security is very important to us, and to protect your data we have taken suitable physical, electronic and managerial procedures to safeguard and secure data collected through our Site.
Use of ‘cookies’
A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.
- Opting Out: You can set your browser to not accept cookies, but this may limit your ability to use the services.
Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
What happens if our business changes hands?
When you use “Share This” to bookmark and share our products and site, you will be taken to a third party site. Please note that these third party sites’ privacy policies govern the collection and use of the information collected on those sites.
In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.
Changes to this statement