Coruisk House Terms & Conditions
Bed and Breakfast Tariffs
Our bed and breakfast tariffs set out on our website do not include the cost of dinner. Please note that the price is per room and not per person. For bookings where all of our rooms are reserved, a higher bed and breakfast tariff will apply to allow us to bring in additional staff to accommodate and serve a larger group at one time. Please contact us for details. There is a maximum occupancy of two people per bedroom (only the Upper Steading Suite as advertised can accommodate two, three or four people with the number expressly given at the time of reservation). The use of our bedrooms, suites and en-suite shower and bathroom facilities are for the exclusive use of the occupants in whose name the reservation is made. Friends, family and other non-resident guests associated with resident house guests are welcome to use the common areas in Coruisk House itself, available to restaurant guests, but not the residents’ sitting rooms, bedrooms, suites and their en-suite facilities.
Tariffs and prices for Coruisk House set out on third party websites and in third party publications will not be correct and the only tariffs that apply to a stay and dinner at Coruisk House are those set out on our website and in our literature.
The cream iron bed bedroom has a low ceiling (5 feet and five inches in height) between the room and the en-suite shower room and is therefore not suitable for guests with restricted mobility.
We are sorry but we are unable to accommodate children under the age of 14 years in the rooms. Our cottage An Nead is suitable for children and a crib is available on request
We have one dog friendly suite. One well-behaved dog is welcome by prior arrangement and if our dog friendly suite is available.
Our labrador dogs live in the house and will have access to some of the areas of the house occupied by guests. We do suggest that our premises are not suitable for guests who do not like dogs.
Restaurant Reservation and Cancellation Terms
The restaurant is open by advance reservation from 1 March 2023 until 30 October 2023. Reservations at least 24 hours in advance are essential. During the winter, outside of the above dates we offer private dining to tables of four or more people with a reservation made a week in advance as a minimum lead time. We are closed completely from end first week of December until mid-January. We are a small family run restaurant, all dishes are cooked to order and we seek to provide the highest standard of food and service for our restaurant guests. We offer a four course set menu served at 7 pm. The price for dinner is £75 per person. For non-resident diners debit or credit card details given by telephone (long number, expiry date and CVV code) are required for restaurant reservations and a charge of £75 per person is made to the card in the event of a cancellation with less than 48 hours notice or a non-arrival of any or all of the number of diners booked for the table reservation. Please do not send card details by email. We do not accept receipt of card details by email and you will not have a restaurant reservation unless the card details are given by telephone. The submission of a Contact Us form through our website does not constitute a reservation but simply an enquiry. We may ask for prepayment from non-resident diners. A restaurant reservation is made on receipt of an email from us confirming receipt of card details. the date and time of the table reservation and the number of diners.
Wedding and Entire House / Entire Restaurant Reservation and Cancellation Terms
We are delighted to cater for small, intimate weddings and ‘elopements’ (maximum 12 diners). For groups of eight or more diners we ask that all of our rooms are reserved by the group for the evening of the dinner reservation. Where all of our rooms are booked by the same group, a higher bed and breakfast whole house rate applies to allow us to bring in more staff to prepare the houses and to provide service to a larger group at one time. Please contact us directly for details of the whole house cost uplift. The cost of the accommodation for a whole house reservation becomes non-refundable 60 days before the date of arrival. The cost of the meal where the entire restaurant is reserved, is due and payable 60 days before the date of arrival and again becomes non-refundable on that date.
Restaurant Service Charge
The prices on our restaurant menus are exclusive of a service charge and the payment of a service charge is at the discretion of our customers. For groups of four diners or more, a discretionary service charge of 12.5% is added to the bill.
Room Reservation Terms
In order to allow us to ensure the safety of our guests there may be occasions in the current COVID 19 pandemic where we have to ask guests to take an alternative accommodation to that reserved and we reserve the right to do so.
We ask for payment of the entire cost of accommodation at the time of reservation and a reservation is only confirmed on our receipt of the funds and an email from us confirming the reservation.
We take most debit or credit cards. Unfortunately we cannot accept American Express cards. Please do not send card details by email as it is not secure to do so and we cannot accept card details sent by email.
The completion and submission of a Contact Us form on our website does not constitute a reservation.
A reservation is only complete following our receipt of funds equal to the cost of the entire stay at Coruisk House and upon your receipt of our email confirming your reservation. We are not able to hold rooms pending receipt of payment of the accommodation. We will ask for card details on arrival to secure all liabilities under our terms and conditions set out on this web page.
Room Cancellation Terms
Payment of the cost of the accommodation booked becomes non-refundable for cancellations made with 28 days or less notice before the date of arrival where we are not able to re-let the room or rooms booked. For entire house reservations the cost of the accommodation booked becomes non-refundable 60 days before the date of arrival. We will ask that all guests can show, and will agree to claim on, travel insurance for a cancellation fee if for any reason a booking has to be cancelled by us or by a customer for reasons that are not within our control, including but not limited to government restrictions on travel and/or any limits on the services that we are able to provide in terms of our accommodation and the restaurant. We recommend that guests consider making payment with a credit card in order to take advantage of travel insurance that may be offered with a credit card together with rights under the Consumer Credit Act 1974. Any deferral of a reservation will be at our discretion, but is our preferred option where cancellations are unavoidable for reasons solely caused by COVID restrictions.
Check In Time For Room Reservations
The house and your room will be available to you on the day of your arrival from 4pm. We would ask that house guests do not arrive before 4 pm as unfortunately we will not be able to welcome you in to Coruisk House before 4 pm on the date of arrival. As our busy evening restaurant service may prevent our being able to welcome you as fully as we would wish, please let us know if you are likely to arrive after 6pm. The latest time available for check-in is 11 pm and only by prior arrangement. We ask you to vacate your room on the morning of your departure by 10.30am.
Breakfast For House Guests
A cooked and continental breakfast is served between 8.30am and 9.30am. In the event that you wish to have an earlier breakfast we are happy to lay out a continental breakfast for you but unfortunately we will be unable to serve you ourselves in most instances before 8.30am.
We take most usual debit and credit cards except American Express. Please check in advance if in doubt.
Parking (No Campervans Please)
There is parking available for house guests and restaurant guests in front of Coruisk House. The car parking facilities are not suitable for campervans and any guests arriving in campervans will be required to park the vehicle elsewhere and not on our premises. There is very limited parking for campervans available in the immediate surroundings of Elgol and guests are advised to arrive at Coruisk House by car.
Damage And Items Removed From The Rooms And House
We understand that accidents happen and where we can clean and repair we do. However in order to protect our substantial investment in the rooms in Coruisk House, we rely on this term as follows. We reserve the right to charge for damage and breakages to any items in the rooms and the house, and/or for any items removed from the rooms and the house. The amount charged in all cases will be the full replacement cost of the item or items damaged or removed, and the relevant sum will be charged to the credit or debit card used to secure the reservation of the guest (or guests), whether or not the guest (or guests) involved in the item’s damage or removal is the card holder for the card details given to secure the relevant reservation. Damage for which payment will be taken in the term set out above is not limited to but includes heavy soiling of sheets, towels and bathrobes and stains and soiling of or on any items of furniture, soft furnishings, linens, rugs, drapes, blinds and/or carpets in any of the rooms in the house. We reserve the right to charge additional costs of cleaning items and furnishings where soiling as set out above has been caused by a guest and again the relevant sum will be charged to the credit or debit card given to secure the reservation.
No Smoking Policy
In accordance with legal requirements no guest may smoke, or allow another guest to smoke, in any of the rooms in the house, or in close proximity to the house (to prevent smoke being blown back in through an open window or door). Our no smoking policy applies to all cigarettes (including but not limited to, electronic cigarettes). Any guest who smokes or allows another guest to smoke in any of the rooms in the house, or in close proximity to the house (causing smoke to enter through an open window or door) will be charged an additional £400 (for additional cleaning and loss of later bookings affected due to odour) plus the cost of accommodating following guests in another hotel which will be charged to the card given to secure a reservation, and the guest or guests in breach of this no smoking policy will be asked to leave immediately. The £400 plus alternative accommodation costs for following guests and the total cost of any booking made in relation to the guest or guests involved will be immediately due and payable and will be charged to the card given to secure the reservation, whether or not the guest or guests acting in breach of the no smoking policy is/are the card holder(s) of the card given to secure the relevant reservation. Where the damage concerned renders the accommodation unlettable at the above bed and breakfast tariffs, compensation charged to the card will also include business interruption costs.
No Guest Laundry Service At Coruisk House
Unfortunately we are not able to offer a laundry service for guests’ clothes. There is a public launderette at Kyle of Lochalsh.
We have one dog friendly suite available by reservation, on specific request and if our dog-friendly suite is available. One well-behaved dog is welcome on these terms. We do however charge at full replacement value for any damage to any items including but not limited to furniture, furnishings and decor. The compensation payment for damage will be processed using the card details provided on arrival. We have three labradors on site at Coruisk House.
Guests are asked to take care of all possessions as unfortunately we are unable to accept liability for any items removed from the rooms and/or the house without the owner’s consent.
Any guest who is abusive to staff or who causes a public nuisance or who behaves in a manner which adversely affects the enjoyment of other guests will be asked to leave immediately. The total costs of any room reservations, meals and drinks made in relation to the guest or guests involved in the nuisance behaviour will be immediately due and payable and will be charged to the card given to secure the room, whether or not the guest involved in the nuisance behaviour is the card holder of the card given to secure the room.
The details given on our sample menu and shown on our Restaurant page are indicative only and both content and price will vary. The format of our menu is as shown on the sample dinner menu.
We make every effort to ensure that wi-fi, television and other similar technological facilities are available to you if desired, but our remote location is such that these cannot always be guaranteed. There is no mobile signal in Elgol and on the Strathaird peninsula.
We are sorry but as our rooms are located on the first floor of Coruisk House and The Steading they cannot be accessed by people who are unable to climb stairs and may be unsuitable for those with mobility difficulties. Please contact us if you are unsure as to whether our accommodation is suitable for your requirements.
This contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with English law. Parties to this contract irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this agreement or its subject matter or formation (including non-contractual disputes or claims)
We are Coruisk House Limited registered in Scotland with company number SC384261